Hearth & Alloy

Terms of Service

Design Partner Program — Last updated: October 30, 2025

Guardian Health Design Partner Terms

Thank you for your interest in becoming a design partner for Guardian Health, Hearth & Alloy's Safe AI Workbench for healthcare. These terms govern your participation in our design partner program during the pre-launch development phase.

1. Program Overview

As a design partner, you will:

  • Get early access to Guardian Health platform features and capabilities
  • Provide feedback on product design, features, and user experience
  • Help shape the roadmap through direct collaboration with our team
  • Receive hands-on technical implementation support
  • Benefit from preferred pricing and priority access when we launch

2. Service Provision

"As-Is" Basis: Guardian Health is currently in active development. The platform is provided "as is" without warranties of any kind, express or implied. Features, functionality, and availability may change as we refine the product based on partner feedback.

No Service Level Agreement: During the design partner phase, we do not guarantee uptime or specific performance metrics. We will communicate planned maintenance and significant changes in advance when possible.

3. Data and Privacy

  • HIPAA Compliance: We implement HIPAA-compliant security measures including encryption (AES-256 at rest, TLS 1.3 in transit), audit logging, and multi-tenant isolation.
  • PHI Detection: Guardian Health automatically detects and can block or redact PHI in AI interactions using Microsoft Presidio and custom healthcare recognizers.
  • Audit Trails: All AI interactions, policy decisions, and user actions are logged with 7-year retention for compliance purposes.
  • Data Deletion: You may request deletion of your data at any time by contacting us at hello@hearthandalloy.com.

4. Your Responsibilities

By participating as a design partner, you agree to:

  • Lawful Use: Use Guardian Health only for lawful purposes and in compliance with applicable healthcare regulations.
  • Security: Maintain the security of your account credentials and notify us immediately of any unauthorized access.
  • Feedback: Provide constructive feedback to help improve the platform (any feedback you provide may be used to enhance Guardian Health).
  • No Misuse: Not attempt to circumvent security measures, reverse engineer the platform, or interfere with other users' access.
  • Confidentiality: Respect the confidential nature of pre-release features and capabilities unless we explicitly authorize public disclosure.
  • Policy Compliance: Configure and maintain organizational policies appropriate for your use case and risk tolerance.

5. Intellectual Property

  • Platform Ownership: Hearth & Alloy retains all rights to Guardian Health, including code, algorithms, AI models, and documentation.
  • Your Data: You retain all rights to data you input to the platform. We do not claim ownership of your prompts, documents, or AI interaction data.
  • Feedback License: By providing feedback, you grant us a non-exclusive, worldwide license to use that feedback to improve Guardian Health.

6. Liability Limitations

No Warranties: Guardian Health is provided without warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability: To the maximum extent permitted by law, Hearth & Alloy shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of Guardian Health.

Design Partner Phase: Given the pre-launch nature of the program, you acknowledge that bugs, errors, and unexpected behavior may occur.

7. Termination

  • Either party may terminate participation in the design partner program at any time with written notice.
  • We reserve the right to suspend access if we detect misuse, security threats, or violations of these terms.
  • Upon termination, you may request export or deletion of your data within 30 days.

8. Changes to Terms

We may update these terms as Guardian Health evolves. Material changes will be communicated via email to design partners. Continued use after changes constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of the United States and the state where Hearth & Alloy is registered, without regard to conflict of law provisions.

10. Contact

Questions about these terms or the design partner program? Contact us at hello@hearthandalloy.com.

Design Partner Acknowledgment: By using Guardian Health during the design partner phase, you acknowledge that you have read, understood, and agree to these terms. You understand this is pre-release software and may contain bugs or incomplete features.